Reservations & Payment Plans

Seen the perfect fabric but can't buy the dress until pay day? Need to spread the cost of your dress over more than one payment? This is the place to do that.

Simply read through these Terms & Conditions, and if you've seen a dress that you'd like or have any questions, just send an email to claire@eternalmagpie.com, and we can work out a plan together!

Reservations

  • Reservations apply to orders over £50 only.
  • Please send an email containing a link to the product to claire@eternalmagpie.com.
    I will then create a listing on the website in the Reserved section, where your dress will remain until it is paid for. 
  • I will hold your reservation for up to 30 days, at which point I will re-list it for sale again. I will let you know by email before I remove your reservation. 
  • If you encounter any problems, or need to change your reservation to payment by instalments, please send an email to claire@eternalmagpie.com, and we can work out the best way forward. 
  • If you need to cancel your reservation, please send an email to claire@eternalmagpie.com, to let me know that I can re-list your dress.

 

Payment Plans

  • Payment Plans apply to orders over £50 only.
  • Please send an email containing a link to the product to claire@eternalmagpie.com
    I will then create a listing on the website in the Reserved section, where your dress will remain until it is paid for. 
  • Payments are flexible, and can be made at any time. Pay more than one instalment if you want to - simply add more than one payment to the shopping cart!
  • The final payment must be received within 150 days (five months) of the original order. If this deadline is not met, the order will be cancelled, and all payments made so far will be refunded, except for a £5 fee. (See below.) At this point I will re-list the dress for sale again. I will let you know by email before I cancel your payment plan. 
  • If you encounter any problems, or need to change your payment plan, please send an email to claire@eternalmagpie.com, and we can work out the best way forward. 
  • All orders being paid by instalments include a non-refundable £5 deposit. This covers my additional transaction fees for accepting five payments rather than one. If you need to cancel your order and request a refund for instalments already paid, this £5 fee will not be refunded, but the rest of the payments will be returned to you.
  • If you need to cancel your payment plan and request a refund for payments made so far, please send an email to claire@eternalmagpie.com, to let me know. I will make every effort to process your request as quickly as possible, but it may take several days for the funds to arrive in your PayPal or bank account.
  • Payments will be divided as follows:
    • £55 dress: four payments of £13.75, plus one final payment of the cost of shipping.
    • £75 dress: four payments of £18.75, plus one final payment of the cost of shipping.
    • £85 dress: four payments of £21.25, plus one final payment of the cost of shipping.
    • £105 dress: four payments of £26.25, plus one final payment of the cost of shipping.
  • Please note that you will not receive your dress until all payments have been completed!
    Once I have received your final payment, I will make your dress and send it out to you. This may take up to 21 days after your final payment, if your dress is a Made To Order item.

If you have any questions, please send an email to claire@eternalmagpie.com and I'll do my best to answer them for you!